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Shut down?

Your bank closed your business account. Here's what happens next.

When a bank closes your business account, ask in writing for the closing date and how the balance will be returned. Banks often don't have to say why, and can't if a suspicious activity report is involved. Move payouts and payroll now. Don't open a new entity to hide the closure. We place debanked businesses with banks whose program fits. The bank decides.

We place payment processing, business banking and crypto rails for high-growth, complex businesses with institutions that take the industry, then watch the chargeback ratios, reserves and reviews that get accounts closed, with more than one rail so one bank's no doesn't stop the business. Approval is never guaranteed.

This is stressful. Here's what's actually happening, and what to do first.

In the next 48 hours

  1. Get the reason in writing. Ask the processor or bank which policy or rule they applied.
  2. Download everything. Statements, transaction history and dispute records, before access goes.
  3. Don't reopen under a new name. Banks check the owners, not just the company.

What not to do

  • Don't reopen under a new entity. Banks check the owners, not just the company name.
  • Don't change how the business is described so a reviewer sees a different company than the one that was shut down.

What this means for your next approval →

Can a bank close my account without telling me why?

Often, yes. The OCC says it may be lawful to close an account without prior notice; your deposit agreement governs (HelpWithMyBank). A bank also can't disclose a suspicious activity report or anything that would reveal one (31 CFR 1020.320(e)). Silence isn't proof of anything.

Does the 2026 debanking rule help?

Not directly. Since June 9, 2026, the OCC and FDIC can't push banks to close lawful accounts on reputation risk grounds. The rule doesn't require your bank to keep your account (91 FR 18279). More: the debanking rule guide.

What do I do in the first 48 hours?

  1. Ask in writing for the closing date and how the balance will be returned.
  2. Redirect processor payouts, payroll and autopays to another account.
  3. Download statements and transaction history.
  4. If you think the closure broke the rules, complain to the bank, then to its regulator.

What happens next?

We're not a bank, processor, or money transmitter. We structure the deal, build the file, and place it with institutions in our network: decades of relationships with 40+ financial institutions and solution providers. The bank decides, and approval is never guaranteed.

Related

Questions

Will the bank tell me why it closed my account?

Not always. Deposit agreements usually allow closure without a reason, and banks can't disclose a suspicious activity report.

Can I open an account at another bank?

Yes, but disclose the closure. Banks verify owners, and a hidden closure looks worse when it surfaces.